Sharing Temporary Files Online

Purpose and acceptance

This document governs the terms of use and the privacy policy applicable to the "Buzón Papelerías" service (hereinafter, the "Service"), a feature that allows any person, without the need for prior registration, to upload digital files (documents, images, PDF files, videos, compressed files or other formats) for the purpose of having the stationery shop or print centre holding the corresponding public profile proceed with their printing or reproduction.

By checking the acceptance box and proceeding to upload one or more files, you (hereinafter, the "User") declare that you have read, understood and expressly, freely, knowingly and unequivocally accepted all of the conditions set out in this document. Acceptance is an indispensable and mandatory requirement for using the Service. If you do not agree with any of the provisions, you must refrain from uploading files and from using the Service.

This acceptance is deemed to be granted by a person with full legal capacity to be bound by the terms of this document.

Disclaimer of liability

The stationery shop or print centre holding the profile (hereinafter, the "Profile Controller") and the platform providing the technological infrastructure (hereinafter, the "Platform") act solely as technical intermediaries that facilitate the transmission and temporary storage of the files, for the sole purpose of enabling their printing or reproduction.

Neither the Profile Controller nor the Platform shall be liable, under any circumstances, for the content of the files uploaded or downloaded through the Service. Liability for the legality, accuracy, ownership, lawfulness, origin and content of everything that is shared lies solely, exclusively and to the exclusion of any other party with the person who uploads the file.

The User represents and warrants that they are the legitimate holder of all rights over the files they upload, or that they hold the authorisations, licences or permissions necessary for their use, reproduction and printing, and that such uploading does not infringe the rights of third parties or breach the applicable regulations. The User shall hold the Profile Controller and the Platform harmless against any claim, action, penalty, damage or loss that may arise from the breach of these obligations or from the uploading of unlawful content or content that infringes the rights of third parties.

Given the temporary nature of the Service, neither the Profile Controller nor the Platform assumes any liability whatsoever for the loss, alteration, deterioration or unavailability of the files, nor for the use that third parties may make of the transmitted information.

Acceptable use policy and prohibited content

The User undertakes to use the Service in accordance with the law, morality, public order and these terms. It is strictly prohibited to upload, store, transmit or request the printing of any file whose content, by way of example and without limitation, consists of or includes the following:

• Child sexual abuse material, as well as any nudity, image, illustration, depiction or sexualised material in which minors appear or are depicted. A ZERO TOLERANCE policy applies to such content: any file of this nature will be deleted immediately and reported without delay to the competent authorities, making available to them all technical information available for its investigation and prosecution.
• Pornography or sexually explicit content of any kind.
• Content that infringes copyright, registered trademarks, patents, trade secrets or any other intellectual or industrial property right of third parties, as well as unauthorised copies of protected works.
• Unlawful, fraudulent, defamatory or insulting content, or content that incites, promotes or facilitates hatred, violence, terrorism, harassment, intimidation, discrimination or the commission of criminal activities.
• Personal data of third parties without the consent or legitimate authorisation of the data subjects, as well as confidential information obtained or used improperly.
• Malicious software, viruses, Trojans, malware, harmful scripts or any file or code designed to disrupt, damage, compromise or breach the security of systems, networks or data.

The Profile Controller and the Platform expressly reserve the right to review, block, reject, suspend and delete, at any time and without prior notice, any file or content that infringes this policy or the applicable regulations, as well as to cooperate fully and diligently with the competent authorities, providing the information legally required of them. Non-compliance may give rise to the corresponding legal actions against the infringing User.

Processing of personal data

In compliance with the applicable personal data protection regulations and, in particular in the Republic of Colombia, with Ley 1581 de 2012, Decreto 1377 de 2013 and other concordant provisions on the right of habeas data, the User is hereby informed of the processing of the personal data that may be contained in the files uploaded or provided in connection with the use of the Service.

Data controller. This is the stationery shop or print centre holding the public profile through which the submission is made, without prejudice to the role of the Platform as data processor in its capacity as provider of the technological infrastructure.

Purpose. The data are processed for the sole purpose of managing the reception, transmission and temporary storage of the uploaded files and enabling the requested printing or reproduction. They will not be used for commercial or advertising purposes, or for profiling.

Legal basis. The prior, express and informed consent that the User grants freely and unequivocally by accepting this document and checking the box provided for that purpose.

Retention. The data and files are retained only for the time strictly necessary to fulfil the stated purpose. Storage is temporary and the files are deleted automatically upon expiry of the corresponding link. The retention period depends on the service conditions configured by the stationery shop and may be extended by it, unless a legal obligation imposes a different retention period.

Transfer to third parties. The data are not transferred or disclosed to third parties, except where necessary for the provision of the Service or where required by a legal obligation or by a request from a competent authority.

Security and connection logging. In order to prevent abuse and to ensure the security of the service, the IP address from which each upload is made is logged and, where applicable, the login of the associated user. This log is retained for a maximum of one (1) year, after which it is automatically deleted.

Rights of the data subject. The User may exercise at any time their rights of access, rectification, updating, erasure or cancellation, objection and withdrawal of consent (without retroactive effect), by directly deleting their own submission from their browser history —which causes the deletion of the file— or by contacting the stationery shop through its contact channels. Likewise, they may apply to the competent supervisory authority if they consider their rights to have been infringed.

Temporary nature and automatic deletion

The User acknowledges and accepts that the Service is strictly temporary in nature. The uploaded files are stored on a protected server for a limited period and are automatically and permanently deleted once the access link expires. The validity period of the link is limited and depends on the service conditions configured by the stationery shop, which may extend it.

Once that period has elapsed, the files will cease to be available and cannot be recovered. It is the responsibility of the User and of the recipient stationery shop to manage the download and printing within the validity period of the link. Neither the Profile Controller nor the Platform guarantees the retention of the files beyond the stated period.

This automatic deletion constitutes a security and data minimisation measure intended to protect the User's privacy and to limit the retention of the information to the time strictly necessary to fulfil the purpose of the Service.

Express acceptance

By checking the acceptance box and proceeding to upload files, the User expressly, freely, knowingly and unequivocally declares that they have read and understood in their entirety these Terms of Use and Privacy Policy, that they accept each and every one of their provisions, and that they grant their consent to the processing of their personal data on the terms described herein.

Likewise, the User declares that they are solely responsible for the legality, the ownership and the content of the files they upload, and fully assumes the legal consequences that may arise from their conduct.